Practice Policies & Missions
Our Mission
Southpoint Quality Dental is a patient-oriented, modern, cosmetic and family dental practice dedicated to providing the highest quality of care and personal service to our patients. Southpoint Quality Dental will offer a complete range of dental services ranging from high quality preventive and periodontical care, prosthodontics, and cosmetic dentistry all in a relaxing, up-beat, never-judgmental setting lead by well trained and personable Dental Hygienist to basic restorative dentistry, in house orthodontics, endodontics, pediatrics, and implants.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 48 hours in advance, you are subject to being charged an additional fee.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.
Southpoint Quality Dental accepts the following insurance carriers as an in-network provider of services: Anthem PPO and Anthem Complete, MetLife PDP, United Concordia PPO, Cigna PPO, and Delta Dental Premier. We are happy to work with and file any PPO insurance plan and our highly trained staff will do their best to help you understand your insurance benefits.
Full payment is expected at the time of service unless prior arrangements have been made.
Financing Options
We offer financing through Thank you for your interest in iCare Financial’s no credit check Financing program. Click to learn more!
Warranty And Guarantee Of Dental Work
All guarantees are valid provided the patient is seen for routine visits. (Recalls and Exams) every 6 months. Warranty is null and void if regular routine visits are not maintained.
Warranties/Guarantee On Services Provided At Our Practice:
- Partials – 1 Year
- Fillings – 1 Year
- Crowns – 3 Years
- Implants – 5 Years
- Dentures – 1 Year
- Sealants – 1 Year
- Bridges – 3 Years
